Privacy Policy – Monkey88

Cookies and What Turning Them Off Costs

The site uses cookies to remember your preferences and to collect anonymous usage statistics via analytics tools. These cookies do not store your name or bank details. If you disable cookies in your browser, the platform will still load, but some features — such as remembering your language or login state — may not work correctly. Your experience may become less convenient.

How to Request a Copy or Deletion

You may ask for a copy of the personal data we hold about you, or request that it be deleted. To do so, simply use the contact page on the platform and explain your request. We will respond in line with Malaysia’s personal data protection law. There is no charge for making such a request, and we will act on it within the timeframes set by law.

What We Collect and When

When you submit a contact form on the site, we collect the information you enter — typically your name, email address, and your message. This happens only when you choose to send it. The web server also automatically records your IP address, browser type and version, and the pages you view on the platform. This data is logged with each page request you make.

How Long Records Are Kept

Contact form messages are deleted once they are no longer needed to address your enquiry, typically within a few months. Server logs are retained for a limited period for security analysis. When data is no longer required for the purpose it was collected, it is securely deleted. We do not hold personal information indefinitely.

Who Data Is Shared With

We share data with analytics and hosting providers who act only on our instructions. They process data to help us improve the site and keep it available. Your data is never sold to third parties. We do not share your information with advertisers, marketing companies, or other unrelated parties. Any provider we work with is contractually bound to protect your data.

Why Each Type of Data Is Held

Contact form submissions are kept to respond to your enquiry or request. Without this information, we cannot reply to you or resolve any issue you raise. Server logs are stored to maintain the site’s security, diagnose technical problems, and understand general usage patterns. This helps us keep the lobby running smoothly for all visitors.

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